Holiday Notification: Office Closed from 5-7 April 2019


Dear GAOMON customers,


Qingming Festival falls on 5 April 2019 and GAOMON will have a three-day vacation from April 5 -7 (GMT+8). 

Online chat service on GAOMON official websitewill not be available on those three days.

We'll keep replying your email within 48 hours.


Here list out some recently & frequently asked questions for your reference:

⇒【Solutions of PD1560 for macOS users

⇒【Driver in gray, Pen Not Work, 'Device Disconnected' — PD1560 — Windows & Mac

⇒【PD1560 Display Shows GAOMON Logo, 'No Signal', Enter 'Power Saving', Then Darkens.

⇒【Digital Pen Work on Desktop, Not Work on Programs, eg: Photoshop–Windows

⇒【No Icons But Only Wallpaper on Desktop/PD1560?

⇒【No Sound Out with PD1560 Connecting to the Computer


For any questions, please send us an email. Our support team will reply within 48 hours.

On Amazon:

France, Spain, United Kingdom:

Japan, Australia:

Germany, Italy:

United States, Canada:

On AliExpress:



Thanks for your trust and support.

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