2021 Spring Festival Holiday Notification: Office Closed From 6-Feb to 20-Feb

Dear GAOMON customers,


GAOMON office will be closed on February 6th, 2021 and until February 19th. We’ll return on February 20th, 2021.


During the holiday, an online chat service will not be available. But we will keep replying to your emails within 48 hours.


Here list out some recently & frequently asked questions for your reference:


PD1560 Display Shows GAOMON Logo, ‘No Signal’ Enter ‘Power Saving’, Then Darkens

PD1560/PD1561/PD1161 Pen Not Work, Driver/App in Gray & Says ‘Device Disconnect’–macOS & Windows

The solution of Tablet Not Working in macOS Mojave 10.14 or Catalina 10.15

PD1560/PD1561/PD1161 cannot turn on, no indicator light, nothing display at all

How to unlock OSD menu of GAOMON PD2200 Pen Display


For any questions, please feel free to send us an email. Our support team will help you and give you a reply within 48 hours.


On Amazon:


France, Spain, United Kingdom: delphine@gaomon.net


Japan, Australia: Loring@gaomon.net


Germany, Italy: ada@gaomon.net


United States, Canada: dora@gaomon.net


Spain, Mexico: nina@gaomon.net


South Korea: winnie@gaomon.net


On AliExpress:


igor@gaomon.net


Other:


service@gaomon.net


Thanks for your trust and support.

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