Pen Display Series

Pen Tablet Series

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Frequently Asked Questions

Where do you ship products from?

Our warehouses are strategically located in the United States, Europe, Canada, Australia, Japan, and Hong Kong. This ensures that most products will be shipped from a local warehouse, providing a faster and more efficient delivery experience. However, for certain accessories, we may ship them from our Hong Kong warehouse.

When will my order be shipped?

Orders are shipped within two (2) business days of payment. Orders made during promotional periods and special events may have longer shipping times, at the discretion of GAOMON. In such cases, customers will be separately informed in advance. Orders made during promotional periods and special events may have longer shipping times, at the discretion of GAOMON. In such cases, customers will be separately informed in advance.

Do you offer free shipping?

We offer free shipping on all orders of $100 or more, except for special promotions.Additional charges will be necessary for shipping addresses in remote locations.

How long is the warranty period for the product?

Purchase on store.gaomon.net comes with twelve (12) months limited warranty, starting from the date of delivery.Unless otherwise specified, this warranty covers the hardware components of the product as originally supplied and does not cover, or partially cover software, consumable items, or accessories even if packaged or sold together with the Product.